Cloud Storage

Connecting Workplace with your cloud storage provider lets your community share important files to Workplace groups directly from the post composer. Find out more about integrations on Workplace.

If you're a Workplace Essential or Workplace Advanced admin, you can enable cloud storage integrations with Box, Dropbox, Quip, Google Drive, and Microsoft OneDrive.
If you use Workplace Standard, you can link a Workplace group with a folder in Dropbox, Google Drive, Microsoft SharePoint and Microsoft OneDrive.
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If you're a Workplace Advanced admin, you can enable cloud storage integrations by visiting the Integration Directory, and clicking Add to Workplace.
Once you've set up a cloud storage integration, the members of your community will see that integration listed in Integrations of the groups they're administrators of. Those group admins will be able to link a folder stored in the cloud service to their Workplace group.
If you use Workplace Essential, you can enable a cloud storage integration by going to Integrations within any Workplace group that you're an admin of. From there, you can link a folder in the cloud storage service with that Workplace group.
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This article is only applicable to admins on Workplace Essential and Workplace Advanced.
Google Drive integration lets people easily share files from Drive directly in Workplace on web and mobile. It also enables authenticated previews so people can see more information about a Drive file without leaving Workplace. You can link a Drive folder to a Workplace group so teams can easily access their files and see who's working on what.
From your computer:
  1. Go to the Workplace Integrations Directory.
  2. Select Google Drive.
  3. Click Add to Workplace.
  4. On the popup dialog that follows, click Install.
  5. Sign into your G Suite account — you must be a G Suite administrator for your organization.
  6. When asked if you want to give Workplace from Facebook access to your Google Account, click Allow.
  7. You'll be redirected back to Workplace and the Google Drive integration will have been enabled for everyone in your community.
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This article is only applicable to admins of Workplace Essential and Workplace Advanced.
OneDrive integration lets people easily share files from OneDrive directly in Workplace on web and mobile. It also enables authenticated previews so people can see more information about a OneDrive file without leaving Workplace. You can link a OneDrive folder to a Workplace group so teams can easily access their files and see who's working on what.
If you're an admin:
  1. Go to the Workplace Integrations Directory.
  2. Select OneDrive.
  3. Click Add to Workplace.
  4. On the popup dialog, click Install.
  5. Sign into your Microsoft account — you'll need to have an admin account to complete this process.
  6. When asked if you want Workplace by Facebook to have access to your account, click Allow.
  7. The dialog will close and the OneDrive integration will be enabled for everyone in your organization.
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This article is only applicable to admins of Workplace Essential and Workplace Advanced.
The SharePoint integration lets people share content from SharePoint Online directly in Workplace on web and mobile. It also enables authenticated previews so people can see more information about SharePoint Online content like docs, pages, and files without leaving Workplace. Finally, you can link a SharePoint Online folder to a Workplace group so teams can easily access their files and see who's working on what.
If you're an admin:
  1. Go to the Workplace Integrations Directory.
  2. Select SharePoint.
  3. Click Add to Workplace.
  4. On the popup dialog that follows, click Install.
  5. Sign into your Microsoft account — you'll need to have an admin account to complete this process.
  6. When asked if you want Workplace from Facebook to have access to your account, click Allow.
  7. The dialog will close and the SharePoint integration will be enabled for everyone in your organization.
Note: Your colleagues will only be able to see a preview of the file you share if they already have the appropriate permissions in SharePoint. If they wouldn't be able to view the content in SharePoint, no preview will be shown on Workplace.
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This article is only applicable to admins of Workplace Essential and Workplace Advanced.
Box integration lets people easily share files from Box directly in Workplace on web and mobile. It also enables authenticated previews so people can see more information about a Box file without leaving Workplace. You can link a Box folder to a Workplace group so teams can easily access their files and see who's working on what.
Note: You must be the primary administrator of your Box account to set up Box integration.
If you're a Workplace Advanced admin, from your computer:
  1. Go to the Workplace Integrations Directory.
  2. Select Box.
  3. Click Add to Workplace.
  4. A popup window will appear. Copy the API Key from that page. You'll need to input that into Box's Admin Console.
  5. In a new window, navigate to the Custom Applications page in Box's Admin Console.
  6. Under Custom Applications, select the Authorize New App button.
  7. Enter the API Key you copied from Workplace and select Next. Confirm the integration by selecting Authorize on the next screen.
  8. Navigate to the Account Info page in Box and copy the Enterprise ID.
  9. Navigate back to Workplace and enter the Enterprise ID in the Install Box popup.
  10. Click Install - the dialog will close and the Box integration will be enabled for everyone in your community.
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Dropbox integration lets people easily share files from Dropbox directly in Workplace on web and mobile. It also enables authenticated previews so people can see more information about a Dropbox file without leaving Workplace. You can link a Dropbox folder to a Workplace group so teams can easily access their files and see who's working on what.
  1. Go to the Workplace Integrations Directory from your computer.
  2. Select Dropbox.
  3. Click Add to Workplace.
  4. A dialog window will appear. Click Install.
  5. Sign into your Dropbox account.
  6. When asked if you want to give Workplace from Facebook access to your Dropbox account, click Allow.
  7. The dialog will close and the Dropbox integration will be enabled for everyone in your organization.
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Quip integration makes it easy to share content from Quip within Workplace on web and mobile. It also enables authenticated previews so people can see more information about a Quip document without leaving Workplace. You can link a Quip folder to a Workplace group so teams can easily access their documents and see who's working on what.
Note: You must be the primary administrator for your organization in Quip to complete this process.
  1. Go to the Workplace Integrations Directory.
  2. Select Quip.
  3. Click Add to Workplace. A dialog window will appear.
  4. In a new window, navigate to the Quip Admin Dashboard.
  5. Select Create API Key.
  6. Name your service and save to generate the Client ID and Secret.
  7. Enter the Client ID and Secret into the dialog that appeared in step 3.
  8. Click Install.
  9. The dialog will close and the Quip integration will be enabled for everyone in your organization.
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Cloud storage integrations provide several benefits:
  • When someone shares a link to a file or document stored in a cloud storage service, people who have permission to view the file will see a preview and/or the file or document's title. Exactly what people see depends on the type of file, the cloud storage service and permissions that person has to view the file or document.
  • You may also see the cloud storage service's logo in the group Composer on web and mobile. Clicking this will open a window that lets you navigate the files and folders stored in the cloud service. You can also search across multiple cloud storage services using the search box at the top of this window. When you've found the file you want to share, a link to this file will be added to your post in the Composer.
  • You can link a folder in a cloud storage service to a group on Workplace.
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When you link a folder from a cloud storage service to a Workplace group the following will happen:
  • The folder will appear in the Files tab of your group and will show all the files (and subfolders) within the linked folder.
  • A panel will appear to the right of your group's homepage that shows the most-recently updated files in the linked folder.
  • An icon for the service will appear in the group's composer on web and mobile for all group members. Clicking this icon will open a window that lets group members browse their files and folders in the cloud storage service so they can easily share them in posts to the group.
  • Members of the group will only see the folder content if they already have access in the cloud storage service.
  • When people share a link to a file or folder from a cloud storage service, Workplace will attempt to render a preview of the file or document. For content that isn't visible to everyone in your organization, people will be asked to connect their Workplace account to the cloud storage service so Workplace can determine if they have permission to view the content.
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If your organisation uses Workplace Advanced, your admin can enable cloud storage integrations with Box, Dropbox, Quip, Google Drive, and Microsoft's OneDrive and SharePoint Online.
If you use Workplace Essential you can link a Workplace group with a folder that's stored in Dropbox, Google Drive, Microsoft OneDrive and Microsoft SharePoint Online.
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Yes. You can link multiple folders from a cloud storage service to a group.
You can also link folders from multiple cloud storage services, so that, for example, you can see your team's Quip documents alongside your team's Dropbox files.
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You'll need to be the admin of a Workplace group and logged into Workplace from your computer to link a folder from a cloud storage service with a group.
To unlink a folder from a group:
  1. Click More > Files within your group.
  2. Find the linked folder you want to remove.
  3. Click .
  4. Select Unlink Folder.
  5. On the confirmation dialog, click Unlink Folder. The folder will be unlinked from the group.
Note that unlinking a folder doesn't remove the access group members have to the folder. If you want to remove group member access to the folder, you should remove the access of the group members in the cloud storage service.
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Troubleshooting
This article is only applicable to users of Workplace Advanced.
If you've been locked out of your account after enabling G Suite, you will first need to access your G Suite admin console. From there:
  1. Click on Apps > SAML Apps.
  2. Click on Workplace Settings.
  3. Select ON for everyone or ON for some organizations depending on your preferences.
Keep in mind that it may take up to 24 hours for the changes to take effect, and you won't receive a notification when they do.
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Only admins of a group can link folders in cloud storage services with that group. Ask your group admin to link the folder, or ask them to make you a group admin so you can link the folder.
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